GAIA

Terms of Service

Last Updated: June 28, 2024

PLEASE READ THIS TERMS OF SERVICE (“TERMS”) CAREFULLY. THIS AGREEMENT IS A LEGAL CONTRACT BETWEEN YOU AND GAIA, A SUBSCRIPTION-BASED NETWORK THAT BRINGS TOGETHER GROUPS OF TEN WOMEN AT THE SENIOR MANAGER TO DIRECTOR LEVEL (“GAIA,” “WE,” OR “US”).

By accessing or using the Gaia website (“Site”), signing up for membership with Gaia (the “Membership”), accessing or using any content, information, services, features, products, or resources available via the Site (collectively, the “Services”), clicking on a button or taking any other action to signify your acceptance of the Terms, or completing our account registration process, you agree that: (1) you read, understand, and agree to be bound by the Terms; (2) you are of legal age in your jurisdiction of residence to form a binding contract with Gaia; and (3) you have the authority to enter into this Agreement personally and, if applicable, on behalf of any company, organization, or other legal entity on whose behalf you use the Services and to bind that entity (and any users) to this Agreement. The term “you” refers to the individual or legal entity, as applicable, identified as the end user when you registered through the Site. Except as otherwise provided herein, if you do not agree to be bound by the Terms, you may not access or use any of the Services.

Your use of the Services is also subject to any additional terms, conditions, and policies that we separately post on the Services and any agreements that you have separately executed with Gaia (“Supplemental Terms”) which are incorporated by reference into the Terms. To the extent there is any conflict between the Terms and the Supplemental Terms, the Supplemental Terms will control with respect to the subject matter of such agreement. For example, if you are a user who has agreed to the Membership Agreement with Gaia (“Membership Agreement”), the terms of that Membership Agreement will control and supersede the Terms with respect to the subject matter of such Membership Agreement. The Terms and any applicable Supplemental Terms are referred to herein as the “Agreement.”

Your use of our Services is also subject to our Privacy Policy, which covers how we collect, use, share and store your personal information.

PLEASE NOTE THAT THE AGREEMENT IS SUBJECT TO CHANGE BY GAIA IN ITS SOLE DISCRETION AT ANY TIME. When changes are made, Gaia will make a new copy of the Terms available on the Site, and any new Supplemental Terms will be made available from within, or through, the affected Service on the Site. We will also update the “Last Updated” date at the top of the Terms or relevant Supplemental Terms. If we make material changes to the Terms, we may (and, where required by law, will) also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via e-mail if you have an Account (as defined in Section 2) or another manner through the Services (which may include posting an announcement on our Site). Gaia may require you to provide consent to the updated Terms or Supplemental Terms, as applicable, in a specified manner before further use of Services is permitted. If you do not agree to any material change(s) after receiving a notice of such change(s), you shall stop using the Services and take any other actions required by the Membership Agreement, if applicable. Otherwise, your continued use of the Services constitutes your acceptance of such change(s). PLEASE REGULARLY CHECK THE SITE TO VIEW THE THEN-CURRENT TERMS.

A) DESCRIPTION OF SERVICES. Gaia offers a platform that brings together groups of ten women at the senior manager to director level, providing a space for members to share experiences, challenges, and insights, fostering community and mutual support.

  1. Membership. To apply for Membership, please visit Gaia’s website. Once your application is approved, in Gaia’s sole discretion, the Membership Agreement will govern the terms and conditions of your Membership.

  2. Executive Advisory. The Services also include opportunities for Members to connect with peers on a regular basis and learn from each other’s experiences in a group setting.

  3. Personal Executive Coaching. The Services may also include opportunities for Members to connect with independent professional coaches seeking to provide Coaching Services. Any Coaching Services may be subject to additional fees, and you agree to pay for such fees in accordance with the payment terms set forth herein.

  4. Executive Education Courses. The Services may also include opportunities for Members to opt into Executive Education Courses taught by external facilitators. Participation in Executive Education Courses may be subject to additional fees, and you agree to pay for such fees in accordance with the payment terms set forth herein.

  5. Disclaimers.

    (a) PLEASE NOTE THAT, AS STATED ABOVE, THE SERVICES ARE INTENDED TO CONNECT USERS WITH COACHES AND/OR FACILITATORS THROUGH THE SITE, BUT YOU AGREE THAT GAIA HAS NO RESPONSIBILITY OR LIABILITY TO YOU RELATED TO ANY COACH OR FACILITATOR EXPERIENCE OTHER THAN AS EXPRESSLY SET FORTH IN THE AGREEMENT. ALL COACHING SERVICES AND EDUCATION SERVICES ARE PROVIDED BY COACHES AND FACILITATORS, AS APPLICABLE, AND NOT BY GAIA, AND USERS ACCEPT COACHING SERVICES AND EDUCATION SERVICES AT A USER’S OWN RISK.

    (b) NEITHER COACHES NOR FACILITATORS ARE EMPLOYEES, PARTNERS, REPRESENTATIVES, AGENTS OR JOINT VENTURERS OF GAIA. GAIA DOES NOT PERFORM THE COACHING SERVICES OR EDUCATION SERVICES AND USERS HEREBY ACKNOWLEDGE THAT GAIA DOES NOT SUPERVISE, DIRECT, CONTROL OR ACCEPT ANY RESPONSIBILITY FOR COACHING SERVICES OR EDUCATION SERVICES BUT MAY MONITOR AND FACILITATE COACHING SERVICES AND/OR EDUCATION SERVICES THROUGH THE SITE OR SERVICES.

  6. Membership Add-Ons. From time to time, Gaia may offer Membership Add-Ons in connection with the Services, such as incremental Executive Coaching sessions or incremental Executive Education Courses. These Add-Ons may be subject to additional fees. Additional terms may be provided in connection with participation in the Membership Add-Ons. Please contact concierge@gaia.com if you have any questions regarding any purchase of, or participation in, any Membership Add-Ons.

  7. Eligibility Requirements. In order to access the Services, you must: (a) be at least eighteen (18) years old; (b) of legal age to form a binding contract or that you have reviewed the Agreement with your parent or legal guardian and he or she agrees to the Agreement on your behalf; and (c) not a person barred from using Services under the laws of your place of residence or any other applicable jurisdiction. By using the Services, you agree that you meet all of the eligibility requirements set forth in this Section and the Agreement. We may still refuse to let certain people access or use of the Services, and we may change our eligibility criteria at any time, in our sole discretion.

B) REGISTRATION. When registering an account for the Services (“Account”) or submitting an application for Membership, you agree to provide only true, accurate, current, and complete information requested by the registration form (the “Registration Data”) and to promptly update the Registration Data thereafter as necessary to keep it current. You agree that you will be responsible for all activities that occur under your Account. You agree to monitor your Account to restrict its use by minors and other unauthorized users and agree not to share your Account or password with anyone. You further agree to notify Gaia immediately of any unauthorized use of your password or any other breach of the security of your Account and to exit from your Account at the end of each session. You agree not to create an Account using a false identity or alias or if you previously have been banned from using any of the Services. You further agree that you will not maintain more than one Account at any given time. Gaia reserves the right to remove or reclaim any usernames at any time and for any reason. You acknowledge and agree that you have no ownership or other property interest in your Account and that all rights in and to your Account are owned by and inure to the benefit of Gaia. YOU WILL BE SOLELY RESPONSIBLE FOR ALL ACCESS TO AND USE OF THE SERVICES BY ANYONE USING YOUR ACCOUNT WHETHER OR NOT SUCH ACCESS TO AND USE OF YOUR ACCOUNT IS ACTUALLY AUTHORIZED BY YOU.

C) OWNERSHIP AND LICENSE TO USE SERVICES.

  1. Use of the Services. Gaia owns all rights, title, and interest in the Services. The Services are protected by copyright and other intellectual property laws throughout the world. Subject to the Agreement, Gaia grants you a limited, non-transferable license to use the Services solely for your personal, non-commercial purposes. Gaia reserves all rights not granted in this Agreement.

  2. Trademarks. Gaia's stylized name and other related graphics, logos, service marks, and trade names used on or in connection with the Services are the trademarks of Gaia and may not be used without permission, including but not limited to in connection with any third-party products or services. You are prohibited from using Gaia’s (or any affiliate’s) name and/or related graphics, logos, service marks, and/or trade names (or their likeness) in any way that causes confusion and/or misrepresents your affiliation or authority as it relates to Gaia or any affiliate, including but not limited to using Gaia’s (or any affiliate’s) name and/or related graphics, logos, service marks, and/or trade names (or their likeness) in any way that causes confusion and/or misrepresents your affiliation or authority as it relates to any third-party product or service.

  3. Feedback. If you provide any feedback, suggestions, or recommendations regarding the Services (“Feedback”), you grant Gaia a non-exclusive, worldwide, perpetual, irrevocable, fully-paid, royalty-free right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such Feedback in any manner and for any purpose, without any compensation to you.

  4. Restrictions. You agree not to, and not to allow third parties to: (a) sublicense, sell, resell, transfer, assign, distribute, or otherwise commercially exploit or make available to any third party the Services or any content provided by or on behalf of Gaia in whole or in part; (b) modify or make derivative works based upon the Services; (c) reverse engineer or access the Services in order to (i) build a competitive product or service, (ii) build a product using similar ideas, features, functions, or graphics of the Services, or (iii) copy any ideas, features, functions, or graphics of the Services; (d) launch an automated program or script, including, but not limited to, web spiders, web crawlers, web robots, web ants, web indexers, bots, viruses, or worms, or any program which may make multiple server requests per second, or unduly burdens or hinders the operation and/or performance of the Services; (e) use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, “data mine,” or in any way reproduce or circumvent the navigational structure or presentation of the Services or its contents; (f) transmit spam, chain letters, or other unsolicited email; (g) attempt to gain unauthorized access to or impair any aspect of the Services or its related systems or networks; (h) collect or harvest any personally identifiable information from the Services, or use the Services for any commercial solicitation purposes; (i) forge any TCP/IP packet header or any part of the header information in any email or newsgroup posting, or in any way use the Services to send altered, deceptive, or false source-identifying information; (j) upload, post, host, or transmit unsolicited email, SMSs, or “spam” messages; (k) attempt to decipher, decompile, disassemble, or reverse engineer any of the software used to provide the Services; (l) access, tamper with, or use non-public areas of the Services, Gaia’s computer systems, or the technical delivery systems of Gaia’s providers; (m) attempt to probe, scan, or test the vulnerability of any Gaia system or network or breach any security or authentication measures; (n) avoid, bypass, remove, deactivate, impair, descramble, or otherwise circumvent any technological measure implemented by Gaia or any of Gaia’s providers or any other third party (including another user) to protect the Services; (o) interfere with, or attempt to interfere with, the access of any user, host, or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the Services; (p) impersonate or misrepresent your affiliation with any person or entity; (q) use the Services in any manner not permitted by the Agreement or that could damage, disable, overburden, or impair the Services or interfere with any other party’s use and enjoyment of the Services; (r) use or attempt to use another user’s Account without authorization from Gaia; (s) engage, directly or indirectly, in any activity that does not comply with applicable law or regulations or the Agreement, including, but not limited to, engaging in any prohibited transaction or engaging in money laundering or terrorist financing activities; or (t) engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or which, as determined by us, may harm Gaia or users of the Services or expose them to liability.

D) PRIVACY.

  1. Privacy Policy. Gaia is committed to protecting the privacy of its users. Our Privacy Policy describes how we collect, use, and disclose information about you. By using the Services, you acknowledge that Gaia’s collection, use, and disclosure of this data is governed by our Privacy Policy and consent to abide by our Privacy Policy.

  2. Data Security. Gaia employs measures designed to protect your information from unauthorized access, disclosure, use, and modification. Despite these measures, Gaia cannot guarantee the security of any information transmitted over the Internet. You transmit such information at your own risk.

  3. Your Responsibilities. You are responsible for maintaining the confidentiality of your Account and password and for restricting access to your computer or mobile device. You agree to accept responsibility for all activities that occur under your Account or password. You should take all necessary steps to ensure that your password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorized manner.

E) TERM AND TERMINATION.

  1. Term. The Agreement commences on the date you accept it (as described in the preamble above) and continues until terminated as set forth herein.

  2. Termination by You. You may terminate the Agreement at any time by ceasing to use the Services, closing your Account (if applicable), and providing Gaia with notice of termination by sending an email to concierge@gaia.com. Termination of the Agreement will not affect any liability that arose prior to termination, and all provisions of the Agreement which by their nature should survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability, will survive termination.

  3. Termination by Gaia. Gaia may terminate the Agreement, or suspend your access to the Services, at any time without notice if Gaia believes that you have violated or acted inconsistently with the letter or spirit of the Agreement or violated our rights or those of another party. Termination of the Agreement will not affect any liability that arose prior to termination, and all provisions of the Agreement which by their nature should survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability, will survive termination.

  4. Effects of Termination. Upon termination of the Agreement for any reason, you must immediately cease using the Services and destroy all copies of any Gaia materials in your possession. Gaia reserves the right to delete your Account and all related information and files in your Account, as well as any and all information that you have uploaded to the Services, upon termination of the Agreement.

F) MODIFICATIONS TO THE SERVICES.

  1. Changes to Services. Gaia reserves the right to modify or discontinue, temporarily or permanently, the Services (or any part thereof) with or without notice. You agree that Gaia will not be liable to you or to any third party for any modification, suspension, or discontinuance of the Services.

F) INDEMNIFICATION.

  1. Indemnity. You agree to indemnify and hold harmless Gaia, its affiliates, officers, directors, employees, agents, and representatives from and against any and all claims, costs, losses, damages, liabilities, judgments, and expenses (including reasonable attorneys’ fees) arising out of or in connection with any claim, action, audit, investigation, inquiry, or other proceeding instituted by a person or entity that arises out of or relates to: (a) your use or misuse of the Services; (b) your breach or alleged breach of the Agreement or any representation, warranty, or covenant herein; (c) your violation or alleged violation of any applicable law, regulation, or rights of another; (d) your gross negligence or willful misconduct; or (e) any other party’s access and/or use of the Services with your unique username, password, or other appropriate security code.

F) DISCLAIMERS AND LIMITATIONS OF LIABILITY.

  1. No Warranties. THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. GAIA MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THE SERVICES OR THE OPERATION OF THE SITE.

  2. No Liability for Conduct of Third Parties. YOU ACKNOWLEDGE AND AGREE THAT GAIA IS NOT LIABLE, AND YOU AGREE NOT TO HOLD GAIA LIABLE, FOR THE CONDUCT OF THIRD PARTIES, INCLUDING OPERATORS OF EXTERNAL SITES, AND THAT THE RISK OF USING OR ACCESSING THE SERVICES, AND OF INJURY FROM THE FOREGOING, RESTS ENTIRELY WITH YOU.

  3. Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL GAIA OR ITS AFFILIATES, CONTRACTORS, EMPLOYEES, AGENTS, OR THIRD-PARTY PARTNERS OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANG OTHER INTANGIBLE LOSSES, RESULTING FROM (A) YOUR USE OR INABILITY TO USE THE SERVICES; (B) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY PERSONAL INFORMATION STORED THEREIN; (C) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES; (D) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY; (E) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES; AND/OR (F) ANY OTHER MATTER RELATING TO THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT GAIA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

  4. Aggregate Liability. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GAIA’S AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICES OR THE AGREEMENT SHALL NOT EXCEED THE AMOUNT YOU PAID TO GAIA, IF ANY, IN THE PAST SIX MONTHS FOR THE SERVICES GIVING RISE TO THE CLAIM.

  5. Exclusions. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

E) DISPUTE RESOLUTION.

  1. Governing Law. The Agreement and any action related thereto will be governed by the laws of the United Kingdom without regard to its conflict of laws provisions.

  2. Arbitration. In the event of any controversy or claim arising out of or relating to the Agreement, the parties shall first attempt to settle the dispute through good faith consultation and negotiation. If the dispute is not resolved within thirty (30) days, it shall be resolved by binding arbitration conducted in accordance with the rules of the International Chamber of Commerce (ICC) in London, England. The arbitration shall be conducted in English by a single arbitrator, and judgment on the arbitration award may be entered into any court having jurisdiction thereof. Each party shall bear its own costs and expenses and an equal share of the arbitrator's fees and administrative fees of arbitration.

  3. No Class Actions. YOU AND GAIA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. Unless both you and Gaia agree, no arbitrator or judge may consolidate more than one person's claims or otherwise preside over any form of a representative or class proceeding.

  4. Injunctive Relief. Notwithstanding the provisions of the Agreement, Gaia may seek and obtain injunctive relief in any jurisdiction in the event of any breach or anticipated breach of the Agreement or infringement of its intellectual property rights.

E) GENERAL PROVISIONS.

  1. Governing Law. The Agreement and any action related thereto will be governed by the laws of the United Kingdom without regard to its conflict of laws provisions.

  2. Arbitration. In the event of any controversy or claim arising out of or relating to the Agreement, the parties shall first attempt to settle the dispute through good faith consultation and negotiation. If the dispute is not resolved within thirty (30) days, it shall be resolved by binding arbitration conducted in accordance with the rules of the International Chamber of Commerce (ICC) in London, England. The arbitration shall be conducted in English by a single arbitrator, and judgment on the arbitration award may be entered into any court having jurisdiction thereof. Each party shall bear its own costs and expenses and an equal share of the arbitrator's fees and administrative fees of arbitration.

  3. No Class Actions. YOU AND GAIA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. Unless both you and Gaia agree, no arbitrator or judge may consolidate more than one person's claims or otherwise preside over any form of a representative or class proceeding.

  4. Injunctive Relief. Notwithstanding the provisions of the Agreement, Gaia may seek and obtain injunctive relief in any jurisdiction in the event of any breach or anticipated breach of the Agreement or infringement of its intellectual property rights.

  5. Severability. If any provision of the Agreement is held to be invalid or unenforceable, such provision will be struck and the remaining provisions will be enforced to the fullest extent under law.

  6. Assignment. You may not assign or transfer the Agreement, by operation of law or otherwise, without Gaia's prior written consent. Any attempt by you to assign or transfer the Agreement, without such consent, will be null and of no effect. Gaia may assign or transfer the Agreement, in its sole discretion, without restriction. Subject to the foregoing, the Agreement will bind and inure to the benefit of the parties, their successors, and permitted assigns.

    Notices. Any notices or other communications provided by Gaia under the Agreement, including those regarding modifications to the Agreement, will be given by Gaia: (i) via email; or (ii) by posting to the Site. For notices made by e-mail, the date of receipt will be deemed the date on which such notice is transmitted.

    Waiver. Gaia's failure to enforce any right or provision of the Agreement will not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of Gaia. Except as expressly set forth in the Agreement, the exercise by either party of any of its remedies under the Agreement will be without prejudice to its other remedies under the Agreement or otherwise.

    Entire Agreement. The Agreement, including these Terms and any Supplemental Terms, constitutes the entire and exclusive understanding and agreement between Gaia and you regarding the Services, and the Agreement supersedes and replaces any and all prior oral or written understandings or agreements between Gaia and you regarding the Services.

Contact Information. If you have any questions about the Agreement or the Services, please contact Gaia at hello@gaiarises.com.

BY USING THE SERVICES OR OTHERWISE INDICATING YOUR ACCEPTANCE OF THESE TERMS, YOU AGREE TO THESE TERMS.